Need any help?
Ask me!
Need any help?
Ask me!
UrbanChat is dedicated to providing exceptional technical support to ensure the seamless operation of our communication solutions. Our technical support team is equipped with the knowledge and skills to address a wide range of technical issues and provide solutions tailored to your business needs. For assistance, please contact us at +919633353924 / +919946812341 or email us at info@urbanchat.in.
Our support team is available around the clock to assist with any technical issues, ensuring your communication systems remain operational at all times.
Benefit from the expertise of our skilled technicians who are trained to handle complex technical challenges and provide effective solutions.
Receive in-depth troubleshooting and problem resolution for all aspects of our services, including WhatsApp API, chatbots, and IVR systems.
Get personalized support tailored to your specific needs, including integration issues, configuration, and optimization of our communication tools.
We proactively monitor your systems to identify potential issues before they impact your operations, ensuring smooth and uninterrupted service.
Access our extensive knowledge base with guides, FAQs, and tutorials to help you resolve common issues and learn more about our services.
Receive assistance with onboarding and training to ensure you and your team are well-versed in using our solutions effectively.
Stay informed about system updates and new features with timely notifications and guidance on how to leverage them for your business.
Provide feedback on our services and support to help us continually improve and address any areas of concern.
For larger clients, we offer a dedicated account manager to provide personalized support and ensure your needs are met efficiently.
Expertise in integrating WhatsApp API with various systems and platforms, including CRM, marketing tools, and customer support systems.
Proficiency in developing and implementing AI-powered chatbots, utilizing technologies such as ChatGPT, Claude, and Gemini for enhanced automation and customer interactions.
Knowledge in designing and configuring IVR systems that integrate seamlessly with WhatsApp and other communication channels for efficient call handling.
Skills in creating and deploying website chatbots that improve customer engagement, manage inquiries, and drive conversions.
Experience in implementing RCS solutions to enhance messaging capabilities and offer rich media interactions beyond traditional SMS.
Expertise in bulk messaging, including WhatsApp and SMS, to manage large-scale communication campaigns effectively and adhere to compliance standards.
Capability to integrate our solutions with CRM and ERP systems, ensuring seamless data flow and enhanced customer management.
Strong understanding of data security practices and compliance requirements to protect customer information and ensure regulatory adherence.
Ability to develop custom solutions and features based on specific business requirements, providing tailored communication tools.
Offering strategic technical consultation to help businesses optimize their communication strategies and leverage our solutions to their fullest potential.